Biogen is a new, rapidly expanding company. Each year they take in over a quarter of a million tons of domestic and commercial food waste and convert it into electricity and bio-fertiliser for reuse on the land. The process uses anaerobic digestion to create valuable resources from waste otherwise destined for landfill. Biogen has 20 sites across the UK. It operates in a highly regulated industry so complying with legislation and having robust quality, environmental and health & safety management systems is very important.
Here’s what Biogen’s environment manager Esther Hombarume and operations director Graeme Vincent have to say about Activ.
Graeme: “Biogen first looked at the Activ system to give us a more effective ISO management system. We operate a number of sites, so we needed something which was flexible, mobile and that could be updated easily.
I’d recommend Activ to anyone. It’s a great way of managing ISO” – Graeme Vincent
“People have found the Activ system very user-friendly, it’s easy to operate, easy to find documentation, and with all the support available it’s a really good system.
“The best thing is that our time is freed up to get on with our jobs while Activ ensures compliance with ISO requirements.”
Esther continues: “Activ has helped us streamline our processes as well as achieving and replicating best practices across all of our sites. It has also encouraged teamwork and has really raised the profile and understanding of ISO across the business.
“Activ fits in with our management systems and has played a major role in achieving and maintaining our ISO credentials.. The system also allows us to go beyond ISO. For example, we use it to manage our PAS 110 certification for Digestate Quality which is an industry-specific qualification.
“Another huge advantage of using Activ is the fantastic user support and advice we get from their support team. There are no time delays when you ask a question, you get a response.”
In conclusion, Graeme adds: “I would recommend Activ because it’s a low-cost solution to keeping a highly regulated company like ours up to date with all the legislation, and it manages document control effortlessly in the background.
“The people at Activ are very accessible, helpful and understanding. I’ve been hugely impressed with just how good Activ is at managing our widespread, highly regulated, ISO system. I’d recommend it.”